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Specialty coffee roaster · MelbourneRoastery café Mon–Fri 7am–3pm, Sat 8am–2pm
03 5550 6602
Ritual Coffee Roasters

FAQ

Questions home brewers ask us

Roast dates, delivery and subscriptions, answered plainly before you order.

Before you order

Your coffee questions, answered

Straight answers on roasting, delivery and subscriptions, from the roastery on Smith Street.

How fresh is the coffee I receive?

Every batch is roasted on Tuesday and shipped within 48 hours, so your bag is never more than a few days off the roaster.

How long does delivery take?

Orders ship within 48 hours of roasting, Australia-wide. Delivery time from there depends on your postcode and your courier's network.

Is shipping free?

Yes, on any order over $60. Smaller orders carry a standard shipping charge at checkout.

Where does the green coffee come from?

We buy direct trade, working straight with growers rather than through brokers, so more of what you pay reaches the farm.

Can I change my subscription?

Yes. Choose your beans, your grind and how often bags arrive, and adjust any of it whenever you like.

Can I pick up my order instead of having it shipped?

Yes, from our roastery café on Smith Street, Collingwood. We're open Monday to Friday 7am–3pm and Saturday 8am–2pm.

What grind should I choose?

Tell us your brew method at checkout — plunger, filter, espresso or whole bean — and we grind to suit it on the day we pack your order.

Still have a question?

Call the roastery on 03 5550 6602 or send us a note.

Ready to order?

Two ways to start

Pick a bag you know, or let a subscription introduce you properly.

Know what you like

Shop single origins and blends

Browse single origins and house blends from the current roast, roasted this Tuesday and shipped within 48 hours Australia-wide.

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New to Ritual

Build a coffee subscription

Choose your beans, your grind and your frequency, with free shipping on orders over $60.

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